As you know, our system only allows a single preorder item (though there can be multiples of that single item) in an order. We do have a workaround in order to meet free shipping. Just contact us and let us know what items you'd like to combine into a single shipment. As long as the total cost of the items exceed the free shipping threshold you should be good. Once we verify that the items meet free shipping you will place your orders and we will immediately refund shipping costs. Then, we place the currently in stock items in hold status until the preorder arrives, at which time we will ship everything together.
We have tried mixing in Curbside Pickup, (even if obviously there's no way that could happen) but it's cleaner for bookkeeping if we refund the shipping at the time of the order.
Yes, we do. We ship to countries allowed by USPS or UPS, but we do not use the webstore - we'll work outside of it and use an invoice for payment. First, know that international shipping is expensive, and becomes even more expensive the heavier the package. If you're interested contact us and let us know. Just provide the following information:
- Item(s) you're interested in
- Full Name
- Mailing Address
- Phone Number
- Email Address
- Invoice Preference (PayPal or Credit Card)
With that information we will build you a personalized quote and work with you via email for approval. The shipping quote is based on product dimensions/weight, insurance, and shipping/custom fees only, we don't add anything on top. Also, know that some countries charge taxes, tariffs, etc. that are not covered in these shipping costs and must be paid by the receiver.
That's it. If you're okay with the quote we'll send the invoice via email, and once paid we will get your package on its way to you ASAP, with tracking information which, thankfully, is free.
Here are some previous international shipping costs to provide you a basic idea on what to expect.
|Canada||9x6x2||1 lb 14 oz||$14.02|
|Canada||9x7x3||1 lb 4 oz||$15.60|
|Canada||12x9x2||2 lb 8 oz||$17.50|
|Belgium||9x7x3||1 lb 6 oz||$18.01|
|Spain||9x7x3||1 lb 9 oz||$18.55|
|Japan||9x7x3||1 lb 12 oz||$19.05|
|Canada||10x10x6||2 lb 15 oz||$20.00|
|Portugal||16x13x6||3 lb 4 oz||$35.49|
|Canada||13x13x6||5 lb 6 oz||$55.58|
|Brazil||13x13x4||4 lb 9 oz||$66.36|
|Canada||13x13x7||7 lb 15 oz||$68.70|
|Canada||13x13x9||9 lb 7 oz||$72.50|
|Belgium||13x13x6||7 lb 6 oz||$78.01|
|Australia||13x13x6||7 lb 3 oz||$87.00|
|Austria||14x14x11||18 lb 12 oz||$118.80|
Shipping to AA / AE / AP addresses (which are prefixes in the addresses used by deployed US Forces, their families, and contractors overseas) and for orders $100 or more are always free.
We use the United States Postal Service (USPS) and UPS for shipping, Shipping rates are calculated solely on the product weight and dimensions in the cart and the zip code they are going to. Zip codes further away from our home base in Huntsville, Alabama will be more expensive than those closer to us. Generally USPS provides a better rate for smaller items with UPS becoming a better option as the cart gets heavier. I would say right around the 7 to 8 pound mark is where the split between the shippers becomes pronounced.
The box / padded envelope, plastic wrap, protective bubble wrap weight and materials cost we use to package and ship your item(s) are not calculated in what you pay for shipping. Additionally, how quickly we process your order is not impacted by the shipping cost. We treat every order with the same attention and our goal is to get orders out the same or next day. You'll know it too, as we will keep you informed on when we have your shipment packed up and provide the tracking email as well. Also, if the weight of our box and padding push the item over the weight threshold you paid for, we pay for that difference as well.
This is why we package everything with the same care regardless if you paid for shipping or you've met a Free Shipping threshold - because that cost is already ours to bear.
If you have any additional questions regarding shipping please let us know! It's not something most folks know a lot about, so we're happy to help traverse the murkiness!
We are currently supported by five major distributors and numerous game developers such as Leder Games, Eagle-Gryphon Games, Gamelyn Games, Studio 2 Publishing, Nectrotic Gnome and others. As we are a small business we are unable to hold dozens of an individual title. So, once a product gets down to one or two we order more. We receive most products from the distributor in three days, so generally there is no disruption in service. Of course, if a product is extremely popular and sold out everywhere, we may carry it on backorder for some time.
Then, some of our products are limited in quantity or are rare (like our crowdfunded products) and once they are gone, they are gone for good. These can be identified via their own classification of 'limited or rare' in the product filter.
We do have curbside pickup, but do not currently host game nights. Game nights are required for wholesale Magic the Gathering and Dungeons and Dragons where we could obtain boxes of cards. That doesn't hold us down though, as we build our singles stock locally and share our findings with you. We do well though, as we hold well over 100,000 total cards reaching back to the origins of the game. We have also carried over our exceptional packaging and shipping standards to MTG, so you know your cards will be protected on their way to you.