Introduction

These Standard Terms and Conditions written on this webpage shall manage your use of our website, Stone Valley Hobby & Games LLC, also known as Stone Valley Games, accessible at https://www.stonevalleygames.com

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

You affirm that you are either more than 18 years of age, or an emancipated minor, or posses legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms of Service, and to abide and comply with these Terms of Service.

Please review our other policies, such as our Shipping and Returns policy, and our Privacy Policy posted on this site. These policies also govern your visit to Stone Valley Hobby & Games LLC. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Stone Valley Hobby & Games LLC is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Payment Policy

Accepted Methods of Payment:

PayPal and Stripe

PayPal or Stripe will be charged when you place your order. If we are not able to fulfill your order for any reason your PayPal or Stripe will be refunded.

Shipping Policy

Carriers

We use the following carriers to deliver our orders:

USPS
UPS

Turnaround

We retain the right for a 2 business day processing time before shipping. Generally though, products are processed and packaged within 24 hours of ordering, and are shipped out depending on the availability of shipper. i.e. USPS is closed on Sunday and Federal Holidays, and UPS is closed on Saturday and Sunday for Ground service and they have their own holiday schedule as well. We do venture away from the store and go on a few company holidays every year. If you order on or around one of our company holidays (which will be prominently displayed at the top of the webstore), the total days before shipping will take longer as we will not physically be present to handle the orders.

Shipping Rates

The rate charged for the shipping of your order is based on the size and weight of your products, and your location (Recipient addresses further from our store will cost more than those closer). Before the final checkout page, you will be shown the projected cost of shipping.

Media Mail. We offer the Media Mail option for books and other items that meet the USPS requirements for Media Mail. Understand that if any non-Media Mail item is mixed with Media Mail products in the cart, the system will remove the Media Mail shipping option to meet the USPS requirement.

All orders to Alaska, Hawaii, Guam, Puerto Rico, and US international territories will incur real-time shipping rates. Any free shipping threshold promos will be voided if the shipment is going to these non-contiguous states and territories.

Additionally, some products are not eligible for free shipping due to requirements established by the publisher. In these cases the exception will be prominently shown in the product page. Additionally, if there is a Paid Shipping item in the cart with any other items, the entire cart will not be eligible for free shipping to meet publisher requirements.

Other than those stipulations, we offer FREE SHIPPING on single orders of $100 or more after any rebates, coupons, or loyalty points have been utilized to Contiguous US locations. Additionally, we provide the same Contiguous US rules to our overseas military, diplomats, and their family memebers stationed in AA, AE, or AP addresses.

International Shipping. Currently the only international country we ship to is Canada. Due to the extreme cost of shipping, we don't anticipate growing our international footprint further.

Disposition of Damaged Shipments

Stone Valley Games only ships items in new condition. If there are ever any exceptions to this policy (i.e. selling anything dented or dinged), the exception will be noted in the product title and product page. We package our products in appropriately sized boxes with enough shipping material to handle industry standard transit handling.

If items are damaged in transit, the responsibility for that damage resides with the carrier. For UPS Ground and USPS Ground Advantage & Priority Mail, there is a standard $100 claim limit. If a customer wishes to add more insurance, they can include that request in their online order form and Stone Valley Games will send a separate invoice for the cost of that insurance before shipping the package.

Stone Valley Games does not submit damage claims but can assist customers in submitting the claim. Once the claim has been filed, Stone Valley Games will coordinate with the carrier regarding any necessary paperwork, which usually consists of proof of purchase.

Understand our policy changed in February of 2023 once UPS and USPS updated their claim process. Until February 2023 we handled all claim actions ourselves. What changed was wording from both carriers that physical inspections were required. As we do not possess the damaged items, we were unable to complete the claims process. We had to pivot the claims process to be initiated by the customer who possesses the damaged items.

Intellectual Property Rights

Other than the content you own, under these Terms, Stone Valley Hobby & Games LLC and/or its licensors own all the intellectual property rights and materials contained in this Website. You are granted limited license only for purposes of viewing the material contained on this Website. The entire compilation of the content found on this website is the exclusive property of Stone Valley Hobby & Games LLC, with copyright authorship for this compilation by Eric Strach.

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media unless specifically approved by Stone Valley Hobby & Games LLC; contact admin@stonevalleygames.com for more information;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Stone Valley Hobby & Games LLC may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

No warranties

This Website is provided “as is,” with all faults, and Stone Valley Hobby & Games LLC express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Stone Valley Hobby & Games LLC, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Stone Valley Hobby & Games LLC, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Stone Valley Hobby & Games LLC from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY STONE VALLEY HOBBY & GAMES LLC ON AN "AS IS" AND "AS AVAILABLE" BASIS. STONE VALLEY HOBBY & GAMES LLC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, STONE VALLEY HOBBY & GAMES LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. STONE VALLEY HOBBY & GAMES LLC DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM STONE VALLEY HOBBY & GAMES LLC ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. STONE VALLEY HOBBY & GAMES LLC WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT
HAVE ADDITIONAL RIGHTS.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Communications

Communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.

Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation. We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant Stone Valley Hobby & Games LLC non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.

Stone Valley Games used to send follow-up review emails after an order, that program was suspended on 10 November 2023.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Stone Valley Hobby & Games LLC a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party's rights. Stone Valley Hobby & Games LLC reserves the right to remove any of Your Content from this Website at any time without notice.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password. We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

Entire Agreement

These Terms constitute the entire agreement between Stone Valley Hobby & Games LLC and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Alabama and of the United States of America. Any dispute relating in any way to your visit to Stone Valley Hobby & Games LLC or to products you purchase through Stone Valley Hobby & Games LLC shall be submitted to confidential arbitration in Alabama, United States of America, except that, to the extent you have in any manner violated or threatened to violate Stone Valley Hobby & Games LLC intellectual property rights, Stone Valley Hobby & Games LLC may seek injunctive or other appropriate relief in any state or federal court in the state of Alabama, United States of America, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.